Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account registration information (email address, password)
• Chart images and analysis data you upload
• Payment information (processed securely through third-party providers)
• Device information and IP addresses for security purposes

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Send you technical notices and support messages
• Detect, prevent, and address technical issues and security threats

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

4. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Third-Party Services

We may use third-party services (such as payment processors and AI providers) that have their own privacy policies. We are not responsible for the privacy practices of these third parties.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account and data
• Opt-out of certain communications

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session and improve the Service. You can control cookies through your browser settings.

8. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request a copy of your personal data we hold
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of how we process your data
• Right to Data Portability: You can request transfer of your data to another service
• Right to Object: You can object to processing of your personal data
• Right to Withdraw Consent: You can withdraw consent at any time

To exercise these rights, please contact us at support@AnalyticaX.com.tr. We will respond within 30 days.

Legal Basis for Processing: We process your personal data based on:

• Your consent (when you register and use the service)
• Contractual necessity (to provide the service you requested)
• Legitimate interests (security, fraud prevention, service improvement)
• Legal obligations (compliance with applicable laws)

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@AnalyticaX.com.tr or visit CyberEx Platform.